Joe @ SHE Software - WalkMe / Pendo alternatives?
Joe
I'm looking for tool recommendations track customer journey interactions and gather some user analytics. Which tools have you used that were easy to implement and provided valuable insights?
I'm looking for tool recommendations track customer journey interactions and gather some user analytics. Which tools have you used that were easy to implement and provided valuable insights?
Simon
@joe I can recommend the free version of Mixpanel - we used it at my previous company. While it takes a little dev effort to set up you can then do almost everything with the data. An alternative to Mixpanel is Amplitude - I think they offer almost similar functionality. At my current company we are currently implementing Pendo to replace Matomo - I don't have any insights into Pendo yet but would not recommend Matomo)
Happy to jump on a call to discuss tools if you want